GraphicMail Comparison and Review



GraphicMail Review

Pros:

  • ChooseWhat CheckExcellent email creation tools (scored 5 out of 5 stars)
  • High quality campaign reports  (scored 5 out of 5 stars)
  • High quality customer service (scored 5 out of 5 stars)
  • Can import contacts from email accounts (e.g. Gmail, Yahoo, Hotmail)
  • Can create A/B test campaigns (to test subject line, from name, time sent)
  • 20 MB of image hosting (Market Standard is 5-10 MB)
  • Flexible email templates

Cons:

  • Cannot remove the vendor's logo from emails for free

Conclusion:

GraphicMail scored 5 out of 5 stars in three of our review categories. We were especially impressed by their large amount of image hosting space and found their contact management to be of average quality. While they do not allow you to remove their logo from your emails for free, they do offer many features including an autoresponder and A/B testing.

Ease of Use

GraphicMail received 5 out of 5 stars for Ease of Use. They offer more than 300 highly flexible templates that allow you to edit and replace images. GraphicMail templates contain three columns of text, which is the most any company in our survey offers. They offer 20 MB of image hosting space, which exceeds our Market Standard of 5 to 10 MB. GraphicMail also offers a WYSIWYG editor, which is an email creation tool that shows what the final content of your email campaign will look like to your readers as you are editing it. Unlike many other email marketing services that will allow you to remove their branding for free, GraphicMail will remove branding for a onetime fee of $250. “Branding” is when your email marketing service puts their logo at the bottom of your email.

Features

GraphicMail offers a SpamAssassin to scan your email for spam keywords. They also have an autoresponder, which allows you to send a welcome message to your new subscribers to confirm their sign-up. They provide integration with social networks, such as Facebook, Twitter, Digg, and MySpace, in order to maximize your email marketing efforts. GraphicMail allows the creation of A/B test campaigns that allow you to fine tune the effectiveness of your messages by testing criteria, such as when to send the message, subject lines and the “from” line, etc. Additionally, GraphicMail offers Google Analytics intergration, which is a tool that tracks the traffic of your readers from your email campaign to (and throughout) your site. They also offer an iPhone app.

Managing Contacts

GraphicMail scored 4 out of 5 stars for Managing Contacts. GraphicMail allows you to import contacts from Excel, other email accounts, and by simply cutting and pasting. You can also import contacts from Outlook as a CSV file. They will remove unsubscribes from your email lists automatically, but will not automatically remove bounces.

Customer Service

GraphicMail received 5 out of 5 stars for their Customer Service. They offer phone, live chat, and email support, all of which we found to be very helpful. We had little to no wait times when we called.  

Campaign Reports

GraphicMail received 5 out of 5 stars for Campaign Reports. Their reports accurately reflected user actions. They display opens, forwards, number of clicks, bounces, unsubscribes, and spam reports. They do not display top performing links. You cannot receive reports in an email, but you can display reports in graphs and export reports into a spreadsheet.

Pricing

GraphicMail offers a limited free plan that lasts indefinitely, which includes up to 500 contacts and 5,000 emails. The free plan gives you 100 email templates, 1 MB of storage space and a maximum of 5 contact lists. The free plan also comes with email support but does not include phone or live chat. They offer both email-based and contact-based pricing. They charge $19.95 for 5,000 emails, $29.95 for 10,000 emails, with plans going as high as 200,000 emails per month. Their contact-based plans are much more expensive and higher-volume than the other plans we have reviewed. Please visit their website if you would like more information about these plans.

GraphicMail's Pricing

Free Trial

Indefinitely

2000 Emails

$9.95

5000 Emails

$19.95

10000 Emails

$29.95

20000 Emails

$59.95


GraphicMail's Ratings

Ease of Use

5

Managing Contacts

4

Campaign Reports

5

Customer Service

5

GraphicMail's Features

WYSIWYG Editor

Yes

Import Contacts From

Import from Excel, Gmail, Yahoo, Hotmail, Outlook, CSV, cut and paste, or add manually

Email Deliverability

100%

Reports Display

Opens, bounces, unsubscribes, spam reports, forwards, number of clicks, graphs

Customer Service

Phone, live chat, and email support (M-F 9am-5p ET)

Quantity of Templates

300

Image Hosting

20 MB

Automatic Bounce Cleanup

-

Automatic Unsubscribe Removal

Website Signup Form

A/B Testing

Google Analytics Integration

Social Networking Integration

-

Autoresponder

Spam Checker

Human Approval

-

Brand logo removal

-